These Terms of Service ("Terms") govern your use of the Germantown Cleaning Solutions website and your request for our services. By using this site or submitting our quote form, you agree to these Terms.
1. Services
Germantown Cleaning Solutions provides residential and commercial cleaning services in Germantown, Memphis, Collierville, and Arlington, Tennessee. Service details, scheduling, and pricing are confirmed directly with you before work begins.
2. Quotes and Estimates
Quotes provided through this site or by phone are estimates based on the information you supply. Final pricing may vary based on the size, condition, and specific needs of your space.
3. Your Responsibilities
You agree to provide accurate information and reasonable access to the space to be cleaned. You are responsible for securing valuables and informing us of any special instructions or hazards.
4. SMS Program Terms
By opting in to our text messaging program, you agree to the following terms.
Program Description
Germantown Cleaning Solutions sends text messages related to your quote request, appointment scheduling, service updates, and customer support.
Consent
You opt in by checking the SMS consent box on our quote form. Consent to receive text messages is not a condition of purchase. We will not share your mobile opt-in information or consent with third parties for their marketing purposes.
Message Frequency
Message frequency varies based on your interactions with us and the status of your service.
Cost
Message and data rates may apply, depending on your mobile carrier and plan. Germantown Cleaning Solutions does not charge for the messages, but standard carrier rates may apply.
Opt-Out
You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and then stop sending text messages. To opt back in, sign up again as you did initially.
Help
Reply HELP for help, or contact us at (901) 825-5358 or germantowncleaningsolutions@gmail.com.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
For details on how we handle your information, see our Privacy Policy.
5. Payment and Cancellation
Payment terms and any cancellation or rescheduling policies are agreed upon at the time of booking. Please contact us as early as possible if you need to change a scheduled service.
6. Limitation of Liability
To the fullest extent permitted by law, Germantown Cleaning Solutions is not liable for indirect, incidental, or consequential damages arising from the use of our website or services.
7. Changes to These Terms
We may update these Terms from time to time. Continued use of our site or services after changes are posted constitutes acceptance of the updated Terms.
8. Contact Us
- Phone: (901) 825-5358
- Email: germantowncleaningsolutions@gmail.com
- Hours: Mon-Fri 8AM-6PM