Germantown Cleaning Solutions ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us or request a quote.
1. Information We Collect
When you submit our quote form or contact us, we may collect:
- Your name, phone number, and email address.
- Your city or ZIP code and the service you are interested in.
- Any details you share about your space in the message field.
2. How We Use Your Information
We use the information you provide to:
- Respond to your quote request and contact you about our services.
- Schedule and provide cleaning services.
- Send service updates and, if you opt in, text message notifications.
3. Text Messaging (SMS)
If you opt in to receive text messages, we will send messages related to your quote and services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase. See our SMS Terms for full details.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, scheduling or communication tools), only as needed to provide our services. These providers are obligated to protect your information.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
6. Your Choices
You may opt out of marketing or text messages at any time. To update or remove your information, contact us using the details below.
7. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Phone: (901) 825-5358
- Email: germantowncleaningsolutions@gmail.com
- Hours: Mon-Fri 8AM-6PM